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IT Infrastructure Manager

Keytrade is a dynamic and international commodity trading company with headquarters in Thalwil/Switzerland and operations in eight other countries. Our employees together with our agents, cater to the needs of suppliers, distributors, retailers and end-users in more than 115 countries and across all fertilizer products. Our mission is to provide a profitable environment for our customers and suppliers while fulfilling their requirements through reliable, prompt and trustworthy performance.

Knowledgeable, motivated and committed professionals are the key capital of our company. At Keytrade, we maintain an open dialogue and mutual respect throughout our organization.

Keytrade is currently looking for a highly motivated and dedicated IT Infrastructure Manager, based in Thalwil, Switzerland.

Responsibilities:
• Provide 1st and 2nd level support
• Resolve issue escalated by technicians and engineers, 3rd Level in cooperation with external support
• User account administration (creating, modifying, deactivating)
• Installation of servers, printers, workstations and laptops (physical and virtual)
• Website administration
• Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance
• Proactively ensure systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain current and accurate inventory of technology hardware, software and resources

Requirements:
• Computer science education with 1-2 years experience
• Knowledge of IT systems and infrastructures
• Analytical and problem-solving capabilities
• Communication and interpersonal abilities
• Experience with:
- Microsoft OS (Server & Client) and Office Products
- Hardware: Laptop, Desktop, Server
- Knowledge of cloud computing (Office 365, Microsoft Azure, etc.)
- Virtualization and containerization e.g. Hyper-V, VMware, etc.
- Building and maintaining security systems
- Network security and networking technologies and with system, security, and network monitoring tools
• Fluent in English and German

Benefits:
• Global based environment
• Exceptional opportunity to build on your existing experience
• High degree of independence
• Young and motivated team