Data privacy

Data Protection Statement of Keytrade AG

Version effective as of December 1, 2023

This data protection declaration informs you about the type, scope and purpose of the collection and use of personal data on our website www.keytrade.ch (hereinafter “website”) by Keytrade AG (hereinafter “we” or “us”) and provides information about the rights to which you are entitled. These rights are governed by applicable data protection laws.

1. Controller

The "controller" of data processing as described in this data protection statement (i.e. the responsible person) is Keytrade AG, Zürcherstrasse 68, 8800 Thalwil, Switzerland. You can notify us of any data protection related concerns at Keytrade AG Zürcherstrasse 68, 8800 Thalwil, Switzerland, ARAVVFYPAgYzX1ZKBxYHFwAdBwI=.

2. Data collection on this website

2.1 Logfiles

Our website is hosted by 
METANET AG
Josefstrasse 218
CH-8005 Zürich.

In order to optimize and maintain our website, we log technical errors that may occur when accessing our website. Furthermore, when you use this website, information is automatically collected that the browser of your device transmits to our host provider. These are:

  • IP address and operating system of your device,

  • Browser type, version, language

  • Date and time of the server request,

  • called file,

  • the website from which access was made (referrer URL),

  • the status code (e.g. 404) and

  • the transmission protocol used (e.g. HTTP/2).

This data is collected and stored by our host provider in order to be able to optimize processes and procedures, particularly in connection with the use of our website and the security and stability of the computer system.
Further information can be found in the data protection declaration of METANET AG.

2.2 Cookies

We use cookies on our website. Cookies are small files that are stored on your device and that your browser saves. Some of the cookies we use are automatically deleted when you leave our website. Other cookies remain stored on your device until you delete them or until they expire. These cookies make it possible to recognize your browser the next time you visit our website.

You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you want to exclude the acceptance of cookies for certain cases or in general, or whether cookies are prevented completely. This may limit the functionality of the website.

Cookies that are necessary for the electronic communication process or functions you want or that optimize your user experience are stored - if the GDPR is applicable - on the basis of Art. 6 Para. 1 lit. f GDPR.

3. External services

We use various third-party services on our website. Below we explain in detail what services these are, what we use them for and what data is collected.

3.1 Google Maps

We use Google Maps from Google. The integration of Google Maps means that when the page is called up, cookies may be set by Google (at least the so-called NID cookie), which store user settings and information and establish a connection to the Google network.

Further information can be found in the data protection declaration of Google.

3.2 Google Analytics

We use Google Analytics from Google. Google Analytics offers a web analytics tool to track website visitor interactions. 

Further information can be found in the data protection declaration of Google.

3.3 Google Tag Manager

We use Google Tag Manager. Google Tag Manager is a tag management system that lets us configure and instantly deploy tags on our website or mobile app from an easy-to-use web-based interface.

Further information can be found in the data protection declaration of Google.

4. Links

On our website you will find links to third-party sites. We are not responsible for the content and data protection measures on external websites that you can access via the links. Please find out more about data protection directly on the relevant websites.

5. Transfer of data to third parties

In order for us to offer you the information on our website, we work with various service providers, namely IT service providers. They only use your data as part of order processing for us.

6. Your rights

To the extent provided for by the data protection law applicable to you, you can request information free of charge about the data stored relating to you, its origin and recipient and the purpose of the data processing. Under the legal requirements, you also have the right to correct, delete, restrict or object to processing and, if the GDPR applies, to release this data for transfer to another location.

You can revoke your consent at any time with future effect. All you need to do is send us an informal email.

Please note that the above rights are subject to legal restrictions and may affect or make it impossible to provide our services.

You are entitled to enforce your claims in court or to file a complaint with the responsible data protection authority. The Federal Data Protection and Information Commissioner is responsible for Switzerland.

7. Currentness and changes to this data protection declaration

We may change or adapt this privacy policy at any time. The current data protection declaration can be accessed on www.keytrade.ch.